Answer: 2

1.  What is your EQ?

What is the best way to maximize retention of patients when running a dental clinic?

2.  What is your first answer?

The dentist can help the patient by comparing different medical organizations that help people with financial limitations.

3.  What is your second answer?

The dental staff must provide information for the patient when they are looking into different types of benefit plans that different agencies offer for certain demographics.  

4.  List three reasons your answer is true with a real-world application for each.

1. People have been saying that they fear of visiting the dentist due to the expenses of their treatments and unsure if they couldn't afford it.
2. Patients are still unaware of programs that could help them with finding the right healthcare plan. My mentor was discussing with one of the patients about the cost of the treatments and also referenced to her medical agencies that suit her eligibility.
3. Since people in the low demographic areas are less educated, especially immigrants, come here and have no idea on where to ask about finding them a suitable healthcare plan and also as well having a doctor talk to them in detail about what type of dental care plan is right for them since they might not know what questions to ask.

5.  What printed source best supports your answer?

• Hanks, Jody. "DECS: Experts in the Technical Side of Dentistry: Solving Operational Issues and Providing Guidance in the Dental Community." The Dental Assistant 78.3 (2009): 15-16. American Dental Assistants Association. Web. 2 Oct. 2014

6.  What other source supports your answer?

• Logan, Henrietta L., Yi Guo, Virginia J. Dodd, Christine E. Seleski, and Frank Catalanotto. "Demographic and Practice Characteristics of Medicaid-participating Dentists." Journal of Public Health Dentistry 74.2 (2013): 139-46. Web. 11 Dec. 2014.

7.  Tie this together with a  concluding thought.

Overall research and going with my mentor I was able to form my second answer because I witnessed how people in these clinics becoming afraid as they entered the clinic, unaware of the cost of treatments.