Independent Component 2

Content:  

LITERAL
(a) I, Paulina Dominguez, affirm that I completed my independent component which represents 30 hours of work.
(b) Twigg, Tim. "Common Practices Fraught with Risk." Dental Economics. PennWell Corporation, n.d. Web. 16 Apr.2015.
(d) I was able to observe and work in the Pomona dental clinic due to Claremont telling me that they were not able to take me in to work with them. But I was still able to see what the Pomona dental clinic did for their patients; this included calming the patient as well as connecting with them. 

INTERPRETIVE 

I focused more on how the the dental staff treated the patients. I wanted to see how they work with their patients as well as observe what the results were from how dental staff's actions affected the patients afterwards. I have a link to my 30+ hours of working on my independent component onto the right of my blog. The picture provided in this post now demonstrates a small portion of how the patients in the Pomona dental clinic respond to the performance of the staff. The rest of the pictures are on my previous independent component blog about the work atmosphere in Claremont and Pomona, as well as the technology used in these clinics.
   
APPLIED
 With my research and observations of the Pomona dental clinic, it made me realize how important it is to connect with the patient themselves in order to have them maintain a healthy mouth. What Diana was talking to me during our time together in the Pomona dental clinic, she explained to me that while she's giving the patients advice or a quick summary of what needed to be fixed from the patient's case; the patient is focused on what she says because of how they treated them before and after the treatment was done. The patients even told them numerous times that they felt so involved and understood what the dilemma was for their case, this made them more connected to the dental staff. I even witnessed from one patient who had given his life story about him growing up rough with no parents, no house, job, and car. Since he was eligible for coverage of his financial state, the dental staff worked on him but after he was done, the staff let him stay with them for the entire rest of the day. The staff talk to him one on one and offered food and gave him shelter locations on where he can stay for the night. That patient said that dental clinics like Pomona would be hard to find since clinics like Claremont only treat you as a number when you come in and walk you out the door. With Diana telling me that dental clinics show a different personality on how they approach the patients with showing them this brand new technology but what really counts is what the dental staff does for the patient and how they respond back to the patient making them feel important. But that all ends when I witnessed patients were escorted out the clinic when they were done with them, not even letting the patients stay to talk to them since they are on a busy schedule. This is why to me it made more sense on why Pomona dental clinic told me to observe and see the difference on how the dental clinics treat their patients.