What is the best way to maximize retention of patients when running a dental clinic?
Tuesday, September 30, 2014
Connecting with Patients
Yesterday I went to my mentor's clinic and she wasn't there but one of the other dentists named Dr. Chi who was working on particular patient, which was the beginning process of creating dentures for the patient. As he was doing that, the patient was letting me talk to her about how and why she has chosen to stay as a patient at my mentor's clinic. She explained that how they always talk to her like a normal human being instead from her personal past experiences from other clinics. She explained how she didn't feel like she was being treated well and being seen as a number from the past dental clinics. With my mentor's clinic she explained how the dentists were talking to her the way she wants them to. After the procedure was done the patient and I were talking to one another to get to know each a bit better. She explained about her personal past and it made me see how much she has been through. When the patient was leaving the dentists and my second mentor was talking to me that it was good how I was easily connecting with the patient because they explained to me that you must adapt yourself to how the patient is when coming to their clinics.
Monday, September 15, 2014
Blog 6 - Second Interview Preperation
- Who is your mentor and where do they work at?
- My mentor is the main dentist who owns two dental clinics and her name is Dr. Larissa Gushansky. One of her dental clinics are located in pomona and the other location is in south gate.
- How much practice did you have to take in order to receive your degree in dentistry?
- Are there any specific types of majors where you have to have a certain amount of years to finish in order to get your degree?
- Have you went to different schools or universities to continue your major?
- How would you describe your knowledge of current technology and procedures?
- What would you say be your dental philosophy?
Tuesday, September 9, 2014
Blog 5: Mentorship and Research Reflection
- When I was looking for my first topic which was nursing it was very difficult looking for nurses that would let students in the hospitals and the only thing that I could be able to find was a program but it wasn't for individuals. It was only a summertime program and I would have to pay to get into it. So I decided the next best thing was dentistry and my mother told me to call my local dentist clinic. I have always been their patient since I was little kid. I called them and they were fine with being my mentors and I was glad that I got turned down by the hospitals because I wouldn't have had much fun being there than at my dentistry clinic.
- For choosing my most important information so far was from a book called “Esthetics in Dentistry” by Ronald E. Goldstein. The one chapter I focused on was chapter three which was marketing. It went into depth on what types of different marketing there is for starting a dentistry business. It talks about seeing the atmosphere from a patient’s perspective; to also show and guide how fellow employees should act around patients and also with each other. It went well since I want to base my topic on dentistry business and see how it works starting from the beginning.
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